Privacy Policy

Effective Date: 14 Aug 2023

Welcome to Planet! We are committed to safeguarding your privacy and personal data. This Privacy Policy explains how we collect, use, protect, and share your information when you use our trip planning app (the “App”). By using the App, you consent to the practices outlined in this policy. Please take a moment to understand our approach to privacy.

Our Privacy Principles

At Planet, we adhere to these fundamental privacy principles:

  • Minimal Data: We collect only the data necessary to provide the App’s services.
  • Transparency: We’re open about how we handle your data.
  • Security: We use industry-standard measures to protect your information.
  • User Control: You have control over your data and preferences.
  • Continuous Improvement: We regularly review and enhance our data protection practices.

Information We Collect:

  1. Personal Information: When you sign up for our App, we may collect personal information such as your name, email address, and other contact details. This information is necessary to create and maintain your account.
  2. Travel Preferences: To generate personalized itineraries, we collect information about your travel preferences, interests, and budget. This data helps our AI algorithms curate customized travel plans tailored to your needs.
  3. Device Information: When you access our App, we may automatically collect certain technical information about your device, including your IP address, device type, operating system, and browser details. This data helps us improve the App’s performance and user experience.

How We Use Your Information:

  1. Personalization: We use your personal and travel-related information to create customized itineraries and recommendations tailored to your preferences.
  2. Communication: We may use your email address to send you updates, notifications, and relevant information about our services, new features, or special offers. You can opt-out of marketing communications at any time.
  3. Improvement of Services: Your data is instrumental in enhancing our App’s functionality, user interface, and overall performance. We use aggregated data for analytical purposes to understand user behavior and trends.
  4. Customer Support: If you reach out to our customer support team, we may use your information to assist you with any inquiries or issues you may have.

Data Security:

We employ robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption protocols to protect data transmitted between your device and our servers.

Third-Party Services:

While using our App, you may encounter links to third-party websites or services. Please note that we do not control the privacy practices of these external entities. We recommend reviewing the privacy policies of any third-party sites you visit.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Children’s Privacy:

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate action to remove the information from our systems.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our data practices. Any revisions will be effective immediately upon posting on this page, and we encourage you to review this Privacy Policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at [email protected]

By continuing to use our App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.